FAQ 

Belle Rebl Boutique Celebrating Black Women

Shipping & Delivery 

Belle Rebel Boutique ships Monday-Friday excluding holidays.

 

Most items will be shipped through USPS within 48 hours of order.

Products shipped from our manufacture may take 3-5 days to process before shipping notification.  

 

PO Boxes APO/FPO 
Belle Rebel Boutique WILL ship to P.O. Boxes, APO/AFO addresses.

 

 

Refused Shipments 
Refused shipments will be assessed a 25% restock fee and all shipping charges. Please note we are not responsible or liable for the return, tracking down of, receipt or condition of refused shipments. 

 

***Please note we are not responsible for delays in postal service transit times 

***Please note Belle Rebel Boutique does not ship on weekends



Returns
NO returns on CUSTOM designed SHOES

Returns are accepted within 30 days of your ship date.  Sale items are FINAL SALE. Please review our exceptions list for ineligible items in the exceptions below. Please submit your request for return authorization number by emailing:

 

bellerebelboutique@gmail.com

 

**Please include return in subject box.

 

Return Process

1. Email us at bellerebelboutique@gmail.com to obtain your Return Authorization Number (RA#). Returns made without the RA# will not be accepted.

2. After receiving your RA# please fill out the returns form and pack your item securely in an appropriate envelope or box and send it to the address provided.

3. Write your RA# given to you by the returns department on the outside of your package and on your returns form.Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company.Tags cannot be taken off or secured or pinned back on, they must be present on the item as they were sent out. Items must be returned with all original vendor packaging in the condition you received it as they are considered part of the product. Items which do not meet these requirements will not be accepted. Shipping and handling charges are non-refundable.Footwear returns and exchanges must include the original shoe box in its original condition and without postal labels. Damages to or omission of this box from your return/exchange will not be accepted.

Refund Information

Refunds will be credited to the same card used to make your purchase. Shipping and handling charges are not refundable. The original shipping fee will be deducted from the refund for any order which included free shipping. Please allow 5-7 days for your refund to be processed. Depending on your credit card company's processing times, it can take 1-2 billing cycles for the refund to appear on your statement.

 

Tracking Your Order

Once your order has shipped tracking information will be sent to you via email within 24 hours.



 

Exchanges and Store Credits

Once your item for exchange is received your new item will be sent to you. Please allow 4-5 days processing time. Exchanges and store credits must be made for in-stock items and cannot be used with a discount coupon code or on pre-order items.

Gift Returns

If you have received an item as a gift, you may exchange it or obtain store merchandise credit. If you wish to return a gift item, please follow the same return instructions.





Defective Merchandise

All items are fully inspected and shipped in pristine condition. However, should you receive a defective item please notify us within two days of receipt to be eligible for a return.

 

Sizing

 Keep in mind that some of our clothes tend to be fitted.  If you fall in between sizes, it is advisable to choose the next size up for a good fit.  Some items may also run small please contact us before purchasing for questions.  

All shoes are true to size (American standard sizes).  Please contact with questions in regards to fit to make sure you pick the correct size. 

 

 



 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payment Options

Payments accepted through secured PayPal or Square

 

 

Thank you for shopping with us!

© 2018 by Belle Rebel Boutique. Proudly created with Wix.com

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